Walk-in for Risk Investigator on 21st to 24th Feb 2012
Locations Bangalore
Experience 0 - 2 years
Key Skills BPO,Voice,Non Voice, Freshers
Function ITES/ BPO/ KPO
Role • Fresher • Technical Support Executive ( voice) • Customer Service Executive (Voice) • Customer Service Executive (Non-voice)
Category Customer Service/ Call Centre/ BPO
Job Description:
Desired Candidate Profile
• Excellent written and spoken American English skills and an ability
to compose a grammatically correct, concise and accurate written
response
• Excellent interpersonal skills, with the ability to
communicate complex transactional issues correctly and clearly to both
internal and external customers
Risk Investigators in these teams are dedicated, hardworking, analytical
individuals with a proven track record of performance and
results-oriented thinking. They will be responsible for a wide range of
duties related to the investigation and elimination of online eCommerce
risk. All candidates will be analytical and capable of succeeding in a
fast-paced and dynamic Business and team environment. The Transaction
Risk Investigator position relies on excellent judgment to plan and
accomplish goals and will work under very limited supervision of the
Manager. Excellent individual problem-solving and analytical skills are
used to authenticate customers and other complex transactions. Nearly
all decisions are expected to be made independently with little to no
guidance and a high degree of accuracy.
The Transaction Risk Investigator will be required to engage in frequent
written and verbal communication with department management, risk
analysts, risk engineers, other company associates and third-parties to
accomplish goals. They may also be required to contact customers by
phone.
Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department.• Problem Solving Skills
Desired Candidate Profile
• Demonstrated ability to work independently and make complex investigation decisions with little to no guidance
• Self disciplined, diligent, proactive and detail oriented
• Strong time management and organizational skills
• Ability to maintain high levels of confidentiality and data security standards
B.E/B.tech/ MCA candiates are not eligibile.
Kindly walk-in on 21st to 24th Feb 2012between 10:00 AM to 1:00 PM
Amazon Development Center India Pvt. Ltd.,
10th Floor, Brigade Gateway, World Trade Center
No,26/1, Dr. Rajkumar Road,
Malleshwaram(W)
Bangalore-560055
Contact Person - Rabiya Basri
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