Customer Service Associate (Walk in interview - Mon to Fri 2pm to 5pm)
Experience: 1 to 2 yrs
Industry: BPO, Call Centre, ITeS
Functional Area: ITES/BPO/KPO, Customer Service, Ops.
Role Category:Voice
Role:Associate/Senior. Associate -(Technical)
Keyskills:Customer Service, BPO, KPO, mumbai, call centre, operations, voice, customer support, coordinator,
Job Description
To be an intermediary between international clients & in-house processing team.
Resolve customer's issues & queries.
Manage project schedule timing & resource allocation to ensure targets are met.
Technical training would be provided.
Desired Candidate Profile
Education:(UG - Any Graduate - Any Specialization) AND (PG - Post Graduation Not Required)
Min 1 yr exp in handling International Calls.
Exceptional Communication Skills & E-mail Etiquette.
Proficient in Ms-Office.
Willing to work in rotational shifts is a must.
Contact Details
Executive Name:Ms. Deepa Shetty
Contact Company:DiTech Process Solutions Pvt Ltd
Address: Solaris 1, F – Wing, 6th Floor, Opp to L & T Gate No. 6, Saki Vihar Road, Powai, Andheri (E), MUMBAI,Maharashtra,India 400072
Email Address:hr@ditechps.com
Telephone:022-40663600
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