Technical Support Officer - UK Voice Process
Experience: 0 to 1 yrs
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Voice
Role:Associate/Senior Associate -(Technical)
Keyskills:TSO, anglo, technical support executive, angloindian, christian, technical support
Job Description
Essential Duties and Responsibilities:
1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium.
2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only).
3. Configure software to connect to Internet application servers.
4. Provide training to clients in the use of system and applications as related to Internet.
5. Obtain general understanding of OS and application operations related to company offered services.
6. Identify and correct or advise, on operational issues in client computer systems.
Education: Any Graduate/U.G
Experience : Preferably Freshers
Expectations:
Excellent communication skills in English.
Willingness to work in Rotational shift.
Willingness to work in a BPO.
Walk In Venue:
HCL Technologies ltd,
W.S.S. Towers,
# 107 & 108, Harris Road,
Pudupet, Mount Road,
Chennai-2.
Landmark - Near Casino Theatre.
Contact Details
Recruiter Name:James
Contact Company:HCL Technologies Limited
Telephone:9500071825
Reference Id:BT 001
No comments:
Post a Comment