Senior Associate - Technical Troubleshooting - Walkin - 10 Opening(s)
Experience 2 - 4 Years
Industry Type IT-Software / Software Services
Role Technical Support Engineer
Functional Area IT Software - Network Administration, Security
Education UG - B.Com - Commerce, B.A - Any Specialization, BCA - Computers, B.Tech/B.E. - Any Specialization, B.Sc - Any Specialization
PG - Any Postgraduate - Any Specialization
DOCTORATE - Doctorate Not Required
Keywords Technical Troubleshooting, Customer Service, Technical Support, Help Desk, Service Desk, Networking, VPN, Active Directory
Job Description
" Customer service and technical troubleshooting.
Exceeding call quality and efficiency standards.
Adherence to Process, Policy & Procedures
Meeting and exceeding client SL
Maximize customer satisfaction through effective solutions delivery "
Desired Profile
" 2-4 yrs experience in Technical Support, Help Desk / Service Desk (Int. /Ext.)
Excellent Communication skills
Experience in troubleshooting for desktops, laptops, printers"
"Interested Candidates need to walk-in at- iGATE on 28th Feb & 1st Mar'13; b/w 3-6pm at the following address-
Address: Address: iGATE Global Solutions Limited. II Floor, 139-140 Noida Special Economic Zone (NSEZ), Block-B, Sector-82 Noida-UP-201305
Contact- Namrata"
Email id: namrata.wason@igate.com
Contact Namrata Wason
iGATE
iGATE Global Solutions Limited.
II Floor,139-140 Noida Special Economic Zone ( NS
sec 82
NOIDA,Uttar Pradesh,India 201305
Telephone 0120-91-3320000
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