Urgent Opening for Operation Manager (cust.service) Walkin Interview
Experience: 4 to 9 yrs
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category:Operations
Role:Operations Manager
Job Description
Managing Efficiency, Productivity & Quality of the teams
Ensuring profits to the business by meeting set KPI
Responsible for driving Operational Metrics & Business SLAs
Communicate the KPIs to the above group on time, monitor performance.
Desired Candidate Profile
Education:(UG - Any Graduate - Any Specialization) OR (PG - Any Postgraduate - Any Specialization) OR ( Doctorate - Doctorate Not Required)
Desired candidate attributes:
1.Client relationship management.
2. Improvement in Internal / External CSAT
3. Conduct briefings, debriefings in a crisp and clear manner on a regular basis.
Walkin interview Time from 11.00 am to 4.00 pm only
Lester Infoservices is a US based Captive ITES firm with 1000+ employee strength based in Turbhe, Navi Mumbai.
Walkin for interview from 11th till 14th March
Venue Details:
C-64,TTC Industrial Estate,
Near Sun Ravi Bus stop,
Turbhe Naka,
Navi Mumbai
Contact Details
Recruiter Name:Valerie.D
Contact Company:Lester Infoservices Pvt Ltd
Telephone:8879637521
Reference Id:vdas@lesterinc.com
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